Terms and Conditions


1.1. Welcome to the website of Inter City Money Limited, Here you can review the terms and conditions under which we provide money transfer services (the Services) listed on this website. Please note, in these Terms and Conditions our use of the term ‘Services’ includes, without limitation, money transfer services, money remittance services, international money remittance services and Payment Services in accordance with Schedule 1 Part 1 of The Payment Services Regulations 2009 and PSR 2017.

1.2. Before confirming your order please:

1.2.2. Print a copy for future reference.

1.2.3. Read our privacy policy regarding your personal information, and may know what we collect and how we save in records.

1.3. By ordering any of the Services listed on this Website, you agree to be legally bound by these Conditions. Please read these terms and conditions and it may be modified or amended and posted on this Website from time to time.

1.4. We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. Still for your valued customers, In case of any major change in terms & conditions we will mention specifically on transaction receipt and flag clearly on Website if deemed necessary.


2.1. This Website is owned and operated by Inter City Money Limited (we/us/our), a private limited company registered in England and Wales under company number: 04279071 having registered office at 1a Parson Street, First Floor, Keighley, West Yorkshire, BD21 3EY United Kingdom.

2.2. We are registered with Financial Conduct Authority – FCA (FRN 514406) and HM Revenue & Customs (XMML00000106051) to carry out Money Transfer Activities in accordance with Payment Services Regulations 2009 & PSR 2017.


3.1. You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

3.2. We will contact you by email or provide information by posting notices on our Website.


4.1. Our Website is intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom), the EU and internationally.

4.3. You must comply with all applicable laws and regulations of the country for which the Services are destined.


a. To be eligible for our Services, you must be at least 18 years old and a resident of a European Union or European Economic Area (EEA) member state. You must be able to form legally binding contracts under applicable law. Other restrictions may apply.

b. Inter City Money Limited will always contract as principal with you and deal with you on an execution only basis. Our Terms and Conditions are applicable on each Transaction.

c. If you submit a Transaction, you are requesting that we process the Transaction on your behalf, an offer which we may accept or reject at our sole discretion from our place of business. However, if we decide not to process the Transaction, we will notify you promptly.


6.1. When you are sending money under these Terms and Conditions, it is your responsibility to make sure all the Transaction details are accurate before submission. Once a Transaction has been submitted for processing we can only do the necessary amendments in receiver details.

6.2. To submit a new Transaction, you will need to provide payment instructions online by using our Website or by visiting our agent location. Inter City Money Limited will provide you with exchange rate, Transaction Amount and Payout Amount. We will also generate a unique Transaction identification number and funding instructions.

6.3. For each Transaction that you submit, you agree to pay us a transaction fee (the Transaction Fee) in addition to the Transaction Amount. Additional charges may apply. You agree to make a total payment (the Transaction Fee plus the Transaction Amount) into our bank account by no later than 12 midnight on the same Business Day, unless Inter City Money stipulates otherwise. If you submit a Transaction that results in Inter City Money becoming liable for charges including but not limited to chargeback or other fees, you agree to reimburse us for all such fees.

6.4. Once we receives funds in our account, these funds after conversion to a Recipient's currency will be credited to the Recipient's account within two business days (All Saturdays, Sundays and the bank holidays in the UK are excluded while calculating the business days).Inter City Money will not be responsible for the delays that may occur on account of missing transaction reference number in the wire transfer instructions.

6.5. You represent and warrant that you are the lawful owner of the bank account attached to any payment method notified by you.

6.6. When you pay for a Transaction in one currency and the Recipient is paid in another currency, there will be a difference between the exchange rate at which we buy foreign currency and the exchange rate provided to you. Inter City Money and its Service Providers usually make a small profit in these circumstances.

6.7. The foreign exchange conversion rate shown on the Website is the rate applicable for the currency conversion transactions done on that particular day and time. rate in no way guarantees or represents the foreign exchange conversation rate that will actually be applied on a future date and time to the remittance initiated by you.

6.8. Inter City Money will have no responsibility for any fees or charges you may incur by the use of a particular Payment Instrument to fund a Transaction. These may include but are not limited to unauthorised overdraft fees imposed by banks if there are insufficient funds in your bank account or "cash advance" fees and additional interest which may be imposed by credit card providers if they treat use of the Service as a cash transaction rather than a purchase transaction.

6.9. Banks have specified times for cut off for the receipt and dispatch of electronic payments. Therefore Inter City Money accept no responsibility whatsoever for any delay in onward payment attributable to the late arrival of funds or instruction of payment relative to the cut off times of the designated bank.

6.10. Inter City Money is not responsible for any charges applied by Recipient's bank resulting from the receipt of funds into the Recipient's bank account. You shall contact directly Recipient's bank for details of any such charges.

6.11. You will not be entitled to any interest for the period during which the funds to be remitted are with the Bank, or pending remittance or are in the course of remittance, or for any other period.

6.12. Inter City Money may, at any time and in our sole discretion, limit the amount to be transferred, either on a per transaction basis or on an aggregated basis.


We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Services to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in any other costs of third party services). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before we have commenced providing the Services.


8.1. All the transactions are subject to Compliance clearance. If our Compliance team needs any further document / information, you will be notified by email and it is your responsibility to provide required documents / Information.

8.2. Any order placed by you constitutes an offer to purchase the Services from us. All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation.

8.3. You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.

8.4. You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Services ordered by you from the Website.

8.5. A contract between you and us (the Contract) incorporating these Conditions will only subsist after we have debited your payment and have confirmed that we shall be providing the requested Service or made it available at payout destination. We will send you an email to confirm this (a Confirmation Notice). The Confirmation Notice will amount to an acceptance of your offer to buy the Services from us. The Contract will only be formed when we send you the Confirmation Notice (whether or not you receive it).

8.6. You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it.

8.7. You will be subject to the version of our policies and Conditions in force at the time that you order the Services from us, unless:

8.8. In some cases, we accept orders from agents on behalf of customers. The resulting legal contract is between Agent and us, and is subject to these terms and conditions, which the agent will advise you of directly. You should carefully review these terms and conditions as they apply to the transaction.


9.1. Payment will be available at pay out destination with subject to Compliance clearance, but please note that extra documentation may be needed to comply with such orders. We may where appropriate and at our option, deliver all or part of the remittance, to the account number, or account name, or telephone number or email address you supplied on registration or such other account name or account number or telephone number email address that we agree to use for the purposes of remitting the funds to the beneficiary or to communicate with you or the beneficiary.

9.2. Any dates quoted for completing performance of the remittance service are approximate only. If no date is specified then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances.

9.3. We shall not be liable for any delay in completing performance of the Service, however caused.


10.1. Please let us know if you have any problems with the Service. You can contact us using the contact information at the bottom of these Terms and Conditions

10.2. You have the right to cancel your agreement with us after you have submitted a Transaction. This right of cancellation continues until we have completed the contract by paying the Pay-out Amount to the Recipient. If you exercise your right to cancel under this clause, we may make a cancellation charge.

10.3. We will consider your written request for a refund (submitted by email, or by mail using the contact information at the bottom of these Terms and Conditions) if you provide the Sender's full name, address, and phone number, together with the Transaction identification number, Transaction Amount, and the reason for your refund request.

10.4. Any refunds will be credited back to the same Payment Instrument used to fund the Transaction and in the same currency. No adjustment will be made for any currency fluctuations which may have occurred in the meanwhile.

10.5. If we do provide you a refund, we will only refund the Transaction Amount if the Transaction was not paid out to the Recipient (in which case we will also cancel your pending Transaction); otherwise, we will only refund the Transaction Fee.


11.1. Any information that you supply to enable us to perform our Services is protected by GDPR Rules. You agree that Inter City Money Limited may use such personal data for the purposes of performing our Services, assessing the risk of performing our Services, for the purposes set out in our Terms and Conditions and to enable Inter City Money Limited to enforce its rights under our Terms and Conditions if necessary.

11.2.. You should be aware that: If we are requested or required by the police or any regulatory or government authority investigating suspected illegal activities, or upon the receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Terms and Conditions or otherwise.

11.3. Inter City Money limited handles all your information in accordance with our Privacy Policy. A copy of the Privacy Policy may be obtained on request at: info@intercitymoney.com or you can review on our website.


12.2. You further agree not to: (i) use any robot, spider, scraper or other automated device to access the Service; or (ii) remove or alter any author, trademark or other proprietary notice or legend displayed on this website (or printed pages thereof).


In case of any Complaint you can write us info@intercitymoney.com


The information, material, advices, suggestions, illustrations, notifications, and circulars displayed here are collectively called "the contents" on this web-site. Inter City Money Limited assumes no responsibility for any mistakes, omissions, inaccuracies, typographical errors, etc. in the contents, nor does it make any warranty or representation regarding any content provided through this website. Inter City Money Limited disclaims all liabilities in respect of the contents. Any action taken on the basis of the said contents will be at your own risk and responsibility. Inter City Money Limited reserves its right to alter any part of the said contents, at its sole discretion, any time, as and when required. The contents of this website shall not be displayed or printed in any form, either in part or in whole, without the prior written approval of Inter City Money Limited.


a. These Terms and Conditions will be governed and construed in accordance with English Law and any arising dispute pursuant to these Terms and Conditions will be determined by the courts in England and Wales.

b. Our Terms and Conditions are written in the English language which shall also be the language of the Contract. All communications between us and you shall be made in the English language. Where any translation of our Terms and Conditions is undertaken into another language the English version of our Terms and Conditions shall prevail over any translation.